Refund policy

At Skinautic, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please read the details below.

1. Easy 30-Day Return/Exchange Policy

• You have 30 days from the date you receive your order to return or exchange any items.
• No questions asked! We aim to make the return process as easy as possible.

2. Eligibility for Returns/Exchanges

• Items must be unused and in their original packaging to be eligible for a return or exchange.
• Please retain your proof of purchase, as it will be required to process your return or exchange.

3. How to Initiate a Return or Exchange

• To start a return or exchange, please contact us at Info@skinautic.com.
• We will provide you with instructions on how to return your items.

4. Refund Process

• Once we receive your returned item, we will inspect it and process your refund.
• Refunds will be issued to the original payment method within [ 5-7 business days].

5. Shipping Costs

• Original shipping costs are non-refundable.
• You are responsible for the return shipping costs unless the return is due to an error on our part.

6. Changes to the Return/Exchange Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page.

Thank you for choosing Skinautic! We appreciate your support and are here to help you with any questions or concerns.